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Have questions about our courses, test series, or anything else? Our support team is ready to assist you on your exam preparation journey.

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Reach out to us through any of these channels or fill out the contact form

Phone Support

Available Monday to Saturday: 9:00 AM - 7:00 PM

+91 98765 43210 +91 12345 67890

Email Support

We respond within 24 hours on business days

support@edugonext.com info@edugonext.com

Office Address

Edugonext Education Hub

2nd Floor, Knowledge Park

New Delhi, Delhi 110001

India

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Frequently Asked Questions

Find quick answers to common questions about our services

How can I access free mock tests on Edugonext?

You can access our free mock tests by creating a free account on Edugonext. Once registered, navigate to the "Free Resources" section where you'll find a variety of free mock tests for different competitive exams. No payment or credit card is required for our free test series.

What is the duration for which I can access purchased courses?

Course access duration varies depending on the specific course you purchase. Typically, our courses are accessible for 12 months from the date of purchase. However, crash courses and special programs may have shorter durations (3-6 months). You can always check the specific duration on the course details page before purchasing.

Can I download study materials for offline use?

Yes, most of our study materials (PDFs, practice sheets, previous papers) are available for download. However, video lectures are only available for online streaming to protect our content and ensure quality control. You can download materials by clicking the download icon next to each resource in your course dashboard.

How do I reset my password if I forget it?

If you've forgotten your password, go to the login page and click on "Forgot Password". Enter the email address associated with your account, and we'll send you a password reset link. If you don't receive the email within 5 minutes, please check your spam folder or contact our support team for assistance.

What payment methods do you accept?

We accept all major payment methods including credit cards, debit cards, net banking, UPI, and popular digital wallets like Paytm, Google Pay, and PhonePe. We also support EMI options through major banks for purchases above ₹2,000. All transactions are secured with 256-bit SSL encryption for your safety.

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